Common Questions or Concerns: (click on link)
1. "My credit card was declined but I see pending charges, what's going on?"
2. "Tracking shows delivered, but I never received my package - Now what?"
Note: We cannot answer rabbit questions via email or by phone. Please post your question(s) in the forum
REGARDING STORE questions or to inquire about your order, you can contact us via this page
1-877-99BUNNY (U.S. Toll Free)
NOTE REGARDING RESPONSE TIME: You will get faster response via emails as they are forwarded to our cellphones, and during the day, we respond to emails within a few hours. Since we are in and out of the office all day, we may not be as timely in responding to the ph# above, though we will call back within 24 - 48hrs (weekdays). So if you are looking for immediate help, email is the way to go. However, if you do not receive an email response within 24 hours, please give us a call. We have had issues with not receiving emails on rare occasions.
MAILING ADDRESS ONLY: (Not available for walk-ins)
1933 Davis St, Ste 254,
San Leandro, CA 94577
BusyBunny Rescues and Wholesale Customers. You will still need to order via BusyBunny site. Nothing has changed in the process or the pricing. Things will remain the same until January 2017. We will then merge the companies at that time, and you will be able to order just like you did before but through BinkyBunny.com But for now, hop on over to BusyBunny for your wholesale shopping!