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BINKYBUNNY FORUMS > TECHNICAL STUFF > Need your help testing Internet Explorer
Last Post by BB at 5/20/2011 9:35 PM (11 Replies)
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User is Offline BB Administrator
Geekville
BB Webmaster
356 posts Send Private Message
4/28/2011 9:53 AM

 Okay -- our store product links have had problems for awhile now with internet explorer.  We may have fixed it but It would be a huge help if you could go to our store, and click on categories and products.  YOU DON"T HAVE TO BUY ANYTHING...and we're not trying to sell you anything.  We just need people to click on a few product links to make sure they are working.  

Please report back here and answer these questions: 

1. What version of Internet Explorer do you have?  (If you don't know, just put "Don't Know"

2. Did the product icons/links work for you?

3. If not, what happened or what error did you get? 

 

Also, it seems that when we fix it, it only works for a week or so and then it stops working, so if later down the line you find a problem, be sure to post here. 

 

Fixes Stuff. Thinks about Fixing stuff. Dreams about fixing stuff. Is it fixed yet?

User is Offline mocha200
4514 posts Send Private Message
4/28/2011 10:36 AM
.I tried internet explorer 8
. Yes they worked ( i tried logged in and logged out. both worked)
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User is Offline Hoppy Valentine
75 posts Send Private Message
5/02/2011 5:22 PM

Didn't work for me still, I am using explorer 8 and I clicked on the all products button and get Internet explorer can not display web page...


User is Offline tobyluv
South Carolina
658 posts Send Private Message
5/02/2011 6:32 PM

I had contacted you a month ago, saying that I had been unable to access the store for a while, always getting the message that Internet Explorer cannot display the site. It didn't matter what product category I clicked on, I would get the message with all of the categories. I use IE7. A day or so later, I was told that you had performed some kind of reset, but that it might not last. I was then able to get into the store. I usually visit the site every day, and I always check to see if I can still access the store.

I had no trouble the first couple of days after your reset, and most days I am able to access the store, but there have two or three instances when I couldn't get in.


User is Offline Hoppy Valentine
75 posts Send Private Message
5/06/2011 4:08 PM
Still a no for me, I am kinda upset but ohwell, I can't do anything about it. I just wanted to see what you had that I can order for my baby. I guess I will keep checking daily and see if it works for me.

User is Offline Hoppy Valentine
75 posts Send Private Message
5/11/2011 5:39 PM
I still cant acess it from my pc but can access it on my phone browser so I guess once I have the funds I will be ordering... I cant wait I found a few things hoppy will just love...

User is Offline jerseygirl
Australia
14999 posts Send Private Message
5/13/2011 11:54 AM
Tested. Using IE8 and all worked fine.
Whoever says "It's only a rabbit" has obviously never loved a rabbit.

User is Offline BB
San Francisco Area
Forum Leader
8678 posts Send Private Message
5/14/2011 12:21 AM
Posted By tobyluv on 05/02/2011 08:32 PM

I had contacted you a month ago, saying that I had been unable to access the store for a while, always getting the message that Internet Explorer cannot display the site. It didn't matter what product category I clicked on, I would get the message with all of the categories. I use IE7. A day or so later, I was told that you had performed some kind of reset, but that it might not last. I was then able to get into the store. I usually visit the site every day, and I always check to see if I can still access the store.

I had no trouble the first couple of days after your reset, and most days I am able to access the store, but there have two or three instances when I couldn't get in.


I remember you contacting me tobyluv.  THANK YOU!   

Noted that you are on IE7.  I wonder if that has something to do with it.

Do you have a virus protector type of software --- Macfee, Windows version, Norton????   If so, which one? 


User is Offline BB
San Francisco Area
Forum Leader
8678 posts Send Private Message
5/14/2011 12:25 AM
Posted By Hoppy Valentine on 05/11/2011 07:39 PM
I still cant acess it from my pc but can access it on my phone browser so I guess once I have the funds I will be ordering... I cant wait I found a few things hoppy will just love...


What is the browser version you use on your PC.  I am assuming it is Internet Explorer. (Please let me know if that is incorrect.), and what version is it?  You can find out by opening up your IE browser, clicking on tools, and then clicking on "About Internet Explorer".   A window should pop up and tell you what version you are on.     

Thanks everyone for answering this ---- extremely helpful   


User is Offline tobyluv
South Carolina
658 posts Send Private Message
5/16/2011 12:02 PM

Yes, I do use IE7.  I know that I should upgrade to IE8, (or get Firefox or Chrome) but I'm slow to change.  I like IE7, but I know it's out of date and I will be changing to IE8 soon.

I use Comodo for my virus protection.

I mentioned earlier in this thread that I have had a problem two or three times accessing the store since your re-set, but more often than not, I have been able to access it.  And lately, I haven't had any problems accessing the store.  I placed an order last week.



 


User is Offline tobyluv
South Carolina
658 posts Send Private Message
5/16/2011 12:20 PM

I'm sorry for the boxes around my above reply   I originally was going to quote BB, but changed my mind and edited my post, then my post somehow got boxed and I can't remove it.  I've never seen a way to delete posts here.  I was going to do that, then re-post.


User is Offline BB
San Francisco Area
Forum Leader
8678 posts Send Private Message
5/20/2011 9:35 PM
no worries tobyluv!

Thanks everyone --- we're still a bit baffled that it may still have issues for some as we thought we fixed the bugs. Please continue to post here your experiences as this helps us narrow down issues.
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