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BINKYBUNNY FORUMS > TECHNICAL STUFF > ordering issues - complaints posted on a yahoogroup
Last Post by BB at 8/28/2007 4:07 PM (1 Replies)
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User is Offline wendyzski
Chicago, IL
1316 posts Send Private Message
8/28/2007 3:28 PM

Someone recommended your products on The Natural Rabbit yahoogroup, and some people had some problems registering and placing orders.  I told the group that I would get in touch with you and let you know what happened.

 

3a. Re: binkybunny. com Katy from Jo
Posted by: "Dori...............
Date: Tue Aug 28, 2007 4:45 am ((PDT))

It does look really good ... only problem is ... you can't order it.
I tried for an hour to get registered with their site ... They're supposed
to send you a pass code and you can't order without it, but they never send
it. If I try to register again, it tells me I'm already registered but sends
me to a page where I have to put in my username, my password AND the
registration code that they were supposed to send. I sent them an email from
their site but don't have a lot of hope that they will even answer it. It's
a shame, the hay looked good.

Dori ...
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and
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3b. Re: binkybunny. com Katy from Jo
Posted by: "Roslyn ..........
Date: Tue Aug 28, 2007 6:45 am ((PDT))

What a way to do business! They are never going to get into profit!

(rmembering to trim my post - need a brownie point!)

Ros
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and
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3c. Re: binkybunny. com Dori from Jo
Posted by: "JOSS .......
Date: Tue Aug 28, 2007 11:09 am ((PDT))

Hi Dori dear

I find that with many of our sites too, not only that, but they invite you to contact them and then don't bother to reply. Frustrating isn't it?

Love Jo xxx
 

User is Offline BB
San Francisco Area
Forum Leader
8669 posts Send Private Message
8/28/2007 4:07 PM

Hey Wendyzski, THANK YOU SOOO MUCH for letting me know about this!  I talked my tech guy aka: husband, and he said there was something broken with our email system!      I was wondering why I wasn't getting forum post notifications.  So also no one would get a confirmation code, so they couldn't register or buy stuff.  What a bummer! Anyway, now it's fixed as of two hours ago.       I'll email Dori and let her.

Again I really appreciate it! 

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BINKYBUNNY FORUMS > TECHNICAL STUFF > ordering issues - complaints posted on a yahoogroup

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